Frequently Asked Questions

Yes, we operate 24 hours a day, 7 days a week — including weekends and public holidays. Whether you need a late-night massage after a long day or an early morning session before work, our team is ready. We recommend booking at least 1 hour in advance via WhatsApp to ensure a therapist is available in your area.

Our primary service areas are South Jakarta and Central Jakarta, where we have the highest therapist availability and fastest response times. We also cover West Jakarta, East Jakarta, and North Jakarta, as well as the greater Jabodetabek region including Bogor, Depok, Tangerang, and Bekasi. If you’re unsure whether we serve your area, just send us a WhatsApp message and we’ll check immediately.

Estimated arrival time is 45 to 90 minutes from the time your booking is confirmed, depending on your location and current therapist availability. Clients in South Jakarta and Central Jakarta typically experience the fastest service. We’ll always keep you updated via WhatsApp with your therapist’s estimated arrival time.

Very little preparation is needed on your end. Simply:

• Clear a space of at least 2 x 2 meters — enough room for a portable massage table
• Have a clean towel available for your comfort

Our therapists bring all the equipment they need — massage table, aromatherapy oils, scrub materials, and hot stones (if applicable) — all at no extra charge.

Booking is fast and simple. Just send us a WhatsApp message at +62 877-7798-0839 with the following details:

• Your preferred treatment (e.g. Traditional Massage 90 min)
• Your full address (home, apartment, or hotel)
• Your preferred date and time

We’ll confirm availability and assign a therapist promptly. No forms, no apps — just a quick chat.

Yes, absolutely. Both female and male therapists are available in our team. Simply mention your preference when you send your booking message on WhatsApp and we will do our best to accommodate your request. We want every session to be as comfortable as possible for you.

No — none at all. The prices listed on our website are final and all-inclusive. Therapist travel to your location within Jabodetabek is always covered. There are no hidden fees, no delivery surcharges, and no equipment rental costs. What you see is exactly what you pay.

Yes. All Tirta Kirana therapists hold professional certifications in massage therapy and have a minimum of 2 years of hands-on experience in traditional Javanese, Balinese, and modern massage techniques. We vet every therapist carefully so you can book with complete confidence and peace of mind.